Information

The excellence of Murano Artistic Glass

Every creation in our catalog is born on the island of Murano, near Venice, where for centuries Master Glassmakers have passed down one of Italy's most important artistic traditions.

We work exclusively with forns and artisan workshops that make each piece entirely by hand.

For this reason, every work is unique.

Minor differences in shape, color, thickness, or size do not represent a defect, but rather the authentic sign of artisanal craftsmanship.

Guaranteed authenticity

Each item comes with its own Certificate of Authenticity, which attests to its origin and craftsmanship in Artistic Murano Glass.

For many collections, the official brand is also available. authentic Vetro Artistico® Murano art glass., when specified by the manufacturing furnace.

Artisanal production

Each work is made individually.

We do not use industrial productions.

Each piece goes through numerous processing phases:

  • glass fusing
  • manual modeling
  • decoration
  • finishing
  • quality control

This requires time, experience, and precision.

Customizations

Many of our collections can be customized.

It is possible to request:

  • different colors
  • custom color combinations
  • different sizes
  • engravings
  • exclusive sets
  • modifications to some models

For example, we can create a set of glasses with a different color for each family member, making each glass easily recognizable.

If you have a specific idea, we will be happy to evaluate it together with the Master Glassmakers.

Custom Projects

Are you looking for something unique?

We can create completely customized works starting from:

  • photographs
  • drawings
  • sketches
  • interior design projects

Our team will guide you through the entire creative process.

Production times

Many items are available immediately.

Made-to-order collections normally require from 10 to 30 working days, depending on the complexity of the work.

For custom orders, lead times are communicated prior to order confirmation.

Shipping

We ship to Italy and worldwide.

We work exclusively with professional couriers.

Each shipment is:

  • carefully packed
  • traceable
  • insured against any damage during transport

You will receive the tracking number as soon as the package is handed over to the courier.

Professional packaging

Glass requires great attention.

Each piece is protected with specific materials for the transport of glass works:

  • protective paper
  • professional bubble wrap
  • shock-absorbing materials
  • double packaging when necessary

For years we have been shipping glass art worldwide with the utmost care.

If the product arrives damaged

Although the packaging is designed to offer maximum protection, in exceptional cases damage may occur during transport.

We ask you to:

  1. check the packaging upon delivery;
  2. photograph any damage;
  3. contact us within 48 hours upon delivery.

We will replace the item as soon as possible.

Receipts

Did you change your mind?

You can exercise your right of withdrawal within 14 days from receipt of the order, in accordance with European regulations.

The product must be returned:

  • I integrate
  • unused
  • in the original packaging

The refund will be issued after the returned product has been inspected.

Custom-made or personalized items cannot be returned, except for manufacturing defects or damage during transit.

Product care

To preserve the beauty of Murano Artistic Glass, we recommend:

  • Hand wash with warm water;
  • gentle detergents;
  • soft drying cloth;
  • Avoid impacts and thermal shocks.

Gifts

Our collections represent a precious gift for:

  • weddings
  • anniversaries
  • housewarmings
  • birthdays
  • special occasions
  • corporate gifts

Upon request, we can prepare elegant gift packaging.

Customer service

We are always available before, during, and after the purchase.

We help you with product selection, customization, and after-sales support.

Our goal is to offer you a simple, secure, and pleasant shopping experience.

Guaranteed authenticity, shared passion

In this section you will discover our official certifications, the security measures adopted, and the awards in the Murano glass sector that ensure quality and transparency.

Murano Certificate of Authenticity

This recognition certifies that each piece comes from the island of Murano, guaranteeing originality and traditional craftsmanship.

Craftsmanship Quality Guarantee

This badge highlights the commitment to selecting high-quality materials and paying attention to detail, symbols of excellence and reliability.

Recognition from the Venetian Community

A certificate confirming respect for history and traditional techniques, strengthening our credibility in the luxury market.